Sylvia Carlson

— Loan Officer Journey

After 20 years as a contractor and a personal loss, I decided to change professions. I went to work for a longtime friend who had a tremendous amount of experience. I found I really loved the work, and realized my passion about the industry was to help people. There is a rewarding feeling when a client comes in to do a loan and I can help them through the process of buying a house. Being a part of this is what continues to drive me

— My Mission

My goal is to make the process simple. I do my best to understand how the client will handle the situation, and to accommodate the emotional and mental needs that will make the process as painless as possible. Educating my clients about rates and the loan programs that suit their particular needs is an important part of my job as well as constant communication that can alleviate any stress that is usually associated with the process of buying a home. My mission at the end of the day is to have satisfied clients that are happy.